BETA ACCESS - LIMITED SPOTS
AI Support Agent for Shopify

Your store
never sleeps.

Shopmate.ia answers your customers 24/7 — orders, returns, recommendations — so you can focus on growing your business.

24/7
Always on
<2s
Response time
15+
Languages
5min
Setup time
Before Shopmate.ia

Sound familiar?

🌙

A customer asks “Where’s my order?” at 11pm… you’re asleep.

🔁

You lose sales replying to the same question for the 50th time.

Customer support takes 2h/day. You run a store — not a call center.

See Shopmate.ia
in action

S
Shopmate.ia
Active 24/7
S
Hi! 👋 How can I help you today?
Where is my order #1042?
S
Order #1042 is in transit 🚚 Expected delivery tomorrow before 6pm. Carrier: DHL. — Shopmate.ia
What's included

Everything your
customers need

📦
Order Tracking
Answers order and delivery questions instantly — and pulls real-time status once connected to your Shopify store.
Returns & Refunds
Guides customers through return procedures step by step. No more support tickets.
Product Recommendations
Understands customer needs and recommends the right products. Increases average order value.
🌍
Auto Language Detection
Automatically detects and responds in the customer's language. 15+ languages supported.
👤
Human Escalation
Detects complex situations and seamlessly transfers to a human agent with full context.
5-Minute Setup
One snippet in your theme.liquid. No plugins, no app store, no technical skills needed.
How it works

Live in 5 minutes

01
Paste one snippet

One line of code in theme.liquid. No plugins, no App Store, no developer.

02
Configure your store

Store name, language and return policy. 2 minutes.

03
Your bot is live

Customers get instant answers 24/7. You focus on growing.

From the founder

Built by a merchant,
for merchants

I run my own Shopify store. I got tired of answering the same customer questions late at night — so I built Shopmate.ia to handle them for me. I'm now opening a limited beta to a handful of stores, at a founder price, to refine it with real merchants. No inflated promises — just an honest tool, built by someone in the same boat. If that sounds like you, come try it.

Multilingual

Speaks your
customers' language

🇬🇧 English
🇫🇷 Français
🇪🇸 Español
🇩🇪 Deutsch
🇳🇱 Nederlands
🇵🇹 Português
🇮🇹 Italiano
🇯🇵 日本語
🇨🇳 中文
🇦🇪 العربية
🇧🇷 Português BR
+ more
Pricing

Simple,
transparent pricing

Starter
One-time setup fee: $149
$49
/month · cancel anytime
  • 1 Shopify store
  • 500 conversations/month
  • 3 languages
  • Order tracking & FAQ
  • Custom branding
  • Human escalation
  • Priority support
Pro
One-time setup fee: $449
$179
/month · cancel anytime
  • Up to 3 Shopify stores
  • Unlimited conversations
  • 15+ languages auto-detected
  • Full automation suite
  • Custom branding & colors
  • Human escalation system
  • Dedicated 24/7 support
FAQ

Your questions answered

How long does setup take?
Under 5 minutes. One snippet in theme.liquid and the bot is live immediately.
Does it work with my Shopify theme?
Yes, with any theme. The widget floats above your design without modifying anything.
What if the bot cannot answer?
The bot detects complex situations and escalates to a human agent with full conversation history.
Can I cancel anytime?
Yes. No commitment, no hidden fees. Cancel in one click. Keep your data.
What languages are supported?
15+ languages auto-detected. French, English, Spanish, German, Dutch, Portuguese and more.
Join the Beta

Get early access

Limited beta spots available. Fill in your details and we will get back to you within 24h to set everything up.